DATE: August 27, 2019
CA Claims Handling Requirements
The California Fair Claims Settlement Act regulates claim settlement practices. Protective Life wants to ensure that producers are aware of claims handling requirements in California. As directed by subsection 2695.5(d) of the California Fair Claims Settlement Act, all agents licensed within the state of California are required to immediately forward notice of all claims received to the insurer. In accordance with the requirement, all claims information received for Protective Life Insurance Company should be immediately forwarded to:
Protective Life Insurance Company
Post Office Box 12486
Birmingham, AL 35202
Failure to immediately forward notice of a claim to the insurer shall constitute a separate and distinct violation of California Insurance Code Section 790.03(h)(3) and subsection 2695.5(d).
For more information, please contact your Protective Life representative.
We look forward to helping you embrace the protection needs of our mutual customers—Today, Tomorrow, Together.TM
Insurance and annuity products offered through Protective Life Insurance Company, Birmingham, AL.