Ongoing improvements for Protective Velocity make it easier and quicker to do business with us. Continue reading to learn about enhancements to offer acceptance from the pending business site.
- Offer acceptance from pending business site: When cases are approved less than applied, Protective will email you when an offer is available. After logging into MyProtective, review the offer and either accept it or request that the file be closed within our pending business site. You can also request changes, such as decreasing the face amount. This allows you to take immediate action to review, accept and send your files directly to the issue team within minutes.
- Improved pending business document upload experience: The Pending Business website is now easier to upload documents for each individual requirement and email questions through the site. We have also added separation between requirements to enhance your view.
- Agent-friendly definitions of requirements: Our Pending Business site will have more agent-friendly definitions around the requirements.
Stay tuned for next month’s newsletter for even more improvements.
Let’s deliver on our promises. Together.