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2020

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Don’t Forget the Different Ways You Can Submit Medical Records

At Protective, we know in our current environment there are many uncertainties, but we want you to have peace mind when it comes to your business. That’s why we want to remind you the different ways we are accepting medical records. That way we can help ensure your business moves through the submission process quickly and efficiently.

A New GUL Built for Life

We’ve recently launched Protective® Lifetime Assurance UL — our new GUL that offers clients a foundation for lifetime protection. See what our new product can offer clients.

COVID-19 Resource Center

At Protective, we want to assure you that we are committed to doing all we can to support our employees and your business during this unprecedented time. To keep you informed, we have created a COVID-19 Resource Center to house important information and updates. Please bookmark this page and visit it often.

Streamlining Our Agent Authentication Process

In February 2020, we made key updates to our agent authentication process when agents call into the Customer Experience Advocacy Team (formerly Life Customer Service, Annuity Contact Center and Claims teams.) With your feedback, we’ve made changes to our agent authentication process to make the process more streamlined for agents, while still protecting our customers.