At Protective, we know in our current environment there are many uncertainties, but we want you to have peace mind when it comes to your business. That’s why we want to remind you the different ways we are accepting medical records. That way we can help ensure your business moves through the submission process quickly and efficiently.
To help expedite your cases, please make sure that digital medical records (.PDF or .TIFF format) are sent to Protective via email, PaperClip or ExamOne Imaging. We are still able to accept paper records as well.
Unfortunately, we are not able to process medical records on CDs or DVDs at this time. Any medical records submitted to Protective using a CD or DVD will need to be submitted again to us as paper records.
For more information about the submission methods, or other ways to expedite your business, please see our Tips for Streamlining Your Business flyer.
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