Last month we mentioned that we made improvements to Protective Velocity to make it easier and faster to do business with us. We are excited to share that even more updates have been made.
New Features on Pending Business Website: We’ve made several new improvements to our pending business website, including:
– An improved APS Status tab to include real-time, detailed updates for any APS ordered by Protective.
– APS status updates included in our feeds to third-party aggregators.
– Availability of customer e-mail addresses
Special Authorization Form Access: Special Authorization Forms are available in the Documents tab when viewing policy details. This special authorization form allows permission for Protective to access key medical records as part of a client’s application.
Additional Lab Services Provider: Protective has recently added CRL as a new lab services provider. In all states, paramedical services provided by APPS will now begin to send specimens to CRL. There is no change to the process if ExamOne is your preferred paramedical provider.
Automatic Offer Acceptance from Pending Business Site: When cases are approved less than applied, Protective will email you when an offer is available. After logging into MyProtective, you can review the offer and either accept it, or request that the file be closed within our pending business site. You also have the ability to request changes, such as decreasing the face amount. This allows you to take immediate action to review, accept and send your files directly to the issue team within minutes.
Forms Package Enhancements: Adding illustrations and required forms to all e-signed and wet-signed application packets.
Real-Time Processing for Electronic Policy Delivery: When policies are issued, they are immediately available for delivery via electronic policy delivery.
Let’s deliver on our promises. Together.